Freedom Of Information

INTRODUCTION

 

This Publication Scheme is a complete guide to the information routinely made available to the public by Doctors Brook, Pajovic, Whitehead, Alborough, Clements, M Fox, Shellock, Owen and L Fox at Barton Surgery.  It is a description of the information about our General Practitioners and practice, which we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness.

 

How much does it cost?

 

The publications are free unless otherwise indicated within each class. Where information is provided at a cost the charges will be calculated as set out in Class 7 of this publication.

 

How is the information made available?

 

The information within each class is available via leaflets, newsletter, practice information pack and electronic methods.  Our practice website address is www.bartonsurgerydawlish.co.uk.  Information can be requested in writing by contacting the Primary Care Manager at the surgery.  Written requests for our publications will be responded to within 20 working days, please include a stamped self addressed envelope with written requests.

 

YOUR RIGHTS TO INFORMATION

 

  • In addition to accessing the information identified in the Publication Scheme, you are entitled to request information about our Practice under the NHS Openness Code 1995.

 

  • The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how decisions are made.

 

  • From 01 January 2005 the Freedom of Information Act will oblige all General Practice to respond to requests about information that they hold and record in any format.  The Act will create a right to access that information. These rights are subject to some exemptions, which have to be taken into consideration before deciding what information can be released.

 

  • The Environmental Information Regulations 2004 will enable similar access to environmental information as under the Freedom of Information Act 2000.

 

  • Under the Data Protection Act 1998 you are also entitled to access your clinical records or any other personal information held about you by our practice. You can request to see your own medical record by writing to the Primary Care Manager at the surgery.

 

Feedback:

 

We welcome suggestions about how this publication scheme and the presentation of the information itself might be improved.  If you have any comments, or if you have any difficulty accessing any information please write to the Primary Care Manager.

 

CLASSES OF INFORMATION

 

All information at Barton Surgery is held, retained and destroyed in accordance with NHS guidelines.

 

Our commitment to publish or supply information excludes any information, which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000 or any information, which has been destroyed or updated in accordance with NHS guidelines.

 

Where individual classes are subject to exemptions, the main reasons are for example the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all classes within the publication scheme.

 

The information available under this scheme is grouped into the following broad categories:

 

Class 1 - Who we are

 

This NHS practice is part of Devon Primary Care Trust and provides medical services for patients living within the boundaries of Dawlish.  A map of our practice area is available in our Practice Information pack, which is available from reception and on our Practice website.

 

A full list of the General Practices in this area and further details about how the Primary Care Trust fits into the NHS, a major part of the public sector, can be found on the Primary Care Trust website www.devonpct.nhs.uk  or by writing to them at Devon PCT (Teignbridge), Bridge House, Collett Way, Brunel Industrial Estate, Newton Abbot, Devon, TQ12 4PH.

 

Our practice is contracted to provide Personal Medical Services for our registered patients in accordance with our Personal Medical Services contract.

 

Some information about our practice will be withheld, including personal, confidential information about individuals, which is protected by the Data Protection Act 1998.

 

The doctors are:

 

Name Hours Year Registered
Dr G Brook Full Time

1974

Dr S Pajovic Full Time

1979

Dr J Whitehead Full Time

1977

Dr E Alborough Part Time

1986

Dr A Clements Full Time

1988

Dr M Fox Full Time

1994

Dr A Shellock Part Time

1996

Dr J Owen Part Time

1996

Dr L Fox Part Time

1994

.

The following key personnel work within the practice and are employed by the practice:

 

Job Title Hours
Practice Nurses Various
Healthcare Assistant Full Time
Community Psychiatric Nurse Part Time
Health Promotion Nurse for the Elderly Part Time
Phlebotomists Part Time
Clerical Officers Various
Secretaries Various
Office Manager Full Time
Primary Care Manager Full Time

 

The following people provide services to our patients but are employed by Devon Primary Care Trust

 

Job Title
Health Visitors 
District Nurses
Physiotherapists

The following people provide services to our patients but are employed by other NHS Agencies.

Job Title Name
Midwives Estuary Midwifery Team
Occupational Therapists South Devon Healthcare Trust
Urologist Mr Richard Pocock

 

Class 2  - Our Services

A full list and outline of the services we provide can be found in our practice information pack in which we include:

  • Details of our doctors’ clinical interests
  • A timetable of our opening hours
  • Details of all sites from which we operate
  • Our Patients’ Charter

Copies of the practice booklet including Patients’ Charter can be obtained free of charge from reception or through our website.

 

We provide an out of hours service through Devon Doctors on Call, commissioned by Devon Primary Care Trust. Further information about this service can be obtained from Devon Doctors on Call, Unit 10, Manaton Court, Manaton Close, Matford Business Park, Exeter EX2 8PF.

 

We share information with other service providers in accordance with the policies agreed with the Devon Primary Care Trust and by reference to the Data Protection Act.

Class 3 - Financial and funding information

 

We receive fees for providing medical services to our registered patients from the Devon Primary Care Trust through the mechanism of our Personal Medical Services contract.

 

Total income received from the NHS before expenses in last financial year to 2006/2007 was £1.4m.

 

From these fees the practice has to meet the costs of running the Practice this includes the following main expenses:

 

·         Running costs and maintenance of the premises and equipment

·         Administrative costs including pay

·         IT support and maintenance

·         Communications support, maintenance and running costs

·         Infrastructure investment such as clinical equipment

 

We receive a drug budget that is set by the Devon Primary Care Trust on a yearly basis to provide prescriptions for our registered patients.  Total sum spent on drugs prescribed by our Practice in last financial year 2006/2007 was £2.2m. The budgets received vary from year to year and can be obtained by writing to the Primary Care Manager.

 

We have a scale of fees for work that comes outside of our Personal Medical Services contract. Details are displayed on notices in reception.

 

There may be circumstances where material cannot be released because it is:

·         Confidential or

·         Commercial information or

·         The appropriate officer designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the practice’s affairs or

·         No longer available under NHS guidelines

 

Class 4 - Regular Publications and information for the public

 

1)       We keep a range of leaflets on medical problems that can be accessed by: 

 

a)       Asking our practice nurses or the doctors

b)       Looking on the leaflet racks in the waiting room

 

2)       We keep you informed of temporary alterations in our opening hours by

 

a)       Prominent notices on the waiting room notice board

b)       Notices on the entrance doors

c)       On our out of hours telephone message

 

3)       We publish a newsletter for our patients regularly. It is available at the reception desk.

 

4)       We publish a practice information pack, which is updated regularly. It is available from reception.Once an update is produced, previous copies are destroyed and are no longer available for publication.

 

5)       We keep some leaflets and information produced by other organisations. These can be accessed from:

 

a)       Leaflet racks

 

The leaflets available under Class 4 are free of charge.

Leaflets may from time to time become unavailable due to replacement by an alternative or because they have been updated.

 

Class 5 - Complaints

 

We have a practice complaints procedure which has been agreed with our Primary Care Trust for all practices and details of this are available in the Practice Information Pack.  If you wish to make a complaint please write or ask to speak to the Primary Care Manager.

 

There may be circumstances where material cannot be released because it is confidential to a third party as regulated by the Data Protection Act 1998 or is no longer available under NHS guidelines.

 

 

Class 6  Our Policies and Procedures

 

We keep policies in the following areas:

 

1)       Patient Privacy and Confidentiality

2)       Complaints

3)       Health and Safety

4)       Data Protection

5)       Discrimination

6)       Equal Opportunities

 

These policies are subject to regular review.  They are available by writing to the Primary Care Manager.  There may be circumstances where material cannot be released because it is:

 

·         Confidential or

·         Security based or

·         Commercial information or

·         The appropriate officer designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the practice’s affairs or

·         No longer available under NHS guidelines.

·         No longer current and has been replaced

 

There is a charge for producing a hard copy of this information as detailed in class 7 below.

 

Class 7 - This Publication Scheme

 

In this class we will publish any changes we make to this Publication Scheme, the criteria on which our information management policies are made and a referral point for all enquiries regarding information management generally in our Practice.  We will also publish any proposed changes or additions to publications already available.

 

Some information is available free, but there may be a nominal charge to cover costs if you require a hard copy of information.

 

These charges will vary according to how the information is available.

 

Although individual copies of single items covering a single page will be provided free, a charge will be made to cover the costs of supplying information.

Charges

 

1.       Website

a)       Free of charge - You may download any publication that we post on the web site using your own computer.  Charges for the Internet Service provider and personal printing costs would have to be met by you.

b)       If you do not have access to the Internet:

i)         The Public Library has a service you can use.

ii)       Printouts are available from the practice by writing to the Primary Care Manager and enclosing a stamped addressed envelope

(1)     A single print out from the website will attract a charge of 50p per sheet.

(2)     Requests for multiple printouts or for archived copies of documents that are no longer accessible or available on the website will attract a charge for retrieval, photocopy and postage etc.  We will let you know the cost and charges that will have to be paid in advance.

(3)     We are not able to provide printouts of other organisations’ websites.

2.       The Practice Information Pack, giving information about our practice is available at the reception desk, free of charge.

 

3.       Glossy, laminated or other bound paper copies or in some cases a CD ROM, video or other media will be charged for.  We will let you know the cost and charges that will have to be paid in advance.

 

4.       E-mail will be free of charge unless otherwise specified in advance.

 

Any cost incurred for postage will be charged for and you are requested to submit a stamped self-addressed envelope with any request for hardcopies to be sent by post.

 

The charges will be reviewed regularly.

 

Any enquiries regarding information management in this practice should be referred to the Primary Care Manager.

USEFUL RESOURCES

 

Websites:

 

National Health Service                           www.nhs.uk

 

Department of Health                              www.doh.gov.uk

 

Information Commissionner                     www.informationcommissioner.gov.uk

 

Lord Chancellor’s Department                 www.lcd.gov.uk

 

NHS Freedom of Information                   www.foi.nhs.uk

 

Teignbridge Primary Care Trust               www.teignbridge-pct.nhs.uk

 

Publications

 

NHS Openness Code                             www.doh.gov.uk/nhsexec/codemain.htm

 

FOI Act 2000                                         www.legislation.hmso.gov.uk/acts2000/2000036.htm

 

Code of Practice under Section 45 FOI Act 2000  www.lcd.gov.uk

 

Code of Practice under Section 46 FOI Act 2000  www.lcd.gov.uk

 

Statement of Fees & Allowances

payable for General Medical

Practitioners in England                          http://www.redbook.i12.com/rb/Docs/rb0.htm

 

NICE best practice guidelines                             Available from www.nhs.uk  or www.doh.gov.uk searches

 

National Service Frameworks                              Available from www.nhs.uk  or www.doh.gov.uk searches

 

COPYRIGHT

 

Material available through the publications scheme is subject to this Practice’s copy right unless otherwise indicated. Unless expressly indicated to the contrary it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner that will not mislead. Where items are republished or copied to others you must identify the source and acknowledge copyright status. This permit does not extend to third party material accessed through the scheme. 

 

For HMSO Guidance Notes see www.hmso.gov.uk/guides.htm