When you think you need A&E, contact NHS 111 by phone or online. They will help you right away. If you need urgent care, they’ll book you in to be seen quickly and safely.
You can answer questions about your symptoms on the website, or by contacting a fully trained adviser by phone or BSL interpreter service.
Depending on the situation you will:
- Be given a time slot if you need to go to A&E – this might mean you spend less time in A&E
- Find out what local service can help you
- Be connected to a nurse, emergency dentist, pharmacist or GP
- Get a face-to-face appointment if you need one
- Be told how to get any medicine you need
- Get self-care advice.
Help to reduce waiting times for urgent and emergency care by using this service!