Understanding our Appointment System

Routine appointments are bookable up to 6 weeks in advance.
Urgent appointments are available on the day by phoning the Surgery from 8.30 am Monday – Friday (excluding Bank Holidays).
Our admin staff are trained ‘Care Co-ordinators’. They will ask you the nature of your problem so they can signpost you to the most appropriate health professional.

You may be directed to a local pharmacy.
They can help with hayfever; athletes foot; diarrhoea; skin rashes; eye infections; mouth ulcers; verruca’s; chickpox and any more minor ailments

Pharmacists can supply prescription only medication, where clinically appropriate, for seven common problems: sinusitis; sore throat; earache; infected insect bites; impetigo; shingles; uncomplicated urinary tract infections in women.

Dawlish Minor Injury Unit is open Monday – Friday 08:00 – 17:00, by appointment only. Please call 01626 895203 to make an appointment. More information can be found on: Dawlish Community Hospital – Torbay and South Devon NHS Foundation Trust for more information. You can also visit Newton Abbot Urgent Treatment Centre. See: Newton Abbot Community Hospital – Torbay and South Devon NHS Foundation Trust. They are open 7 days a week 08:00 – 20:00.
If your GP asks you to make a routine appointment, this can be in up to 6 weeks- time.
For ongoing problems, we will try to book you in with the same doctor to ensure we can offer the best continuity of care.
Please arrive on time. If you’re late, we may not be able to see you, as we have other patients to see.
The doctor may not be able to deal with all your problems in one appointment, as they have limited time.
Write down the important things you need to talk to your doctor about.
If you are unable to attend, please let us know in advance. In March, 280 patients did not attend. These appointments could have been offered to other patients.

Other useful links

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