UNTIL FURTHER NOTICE – If you have a booked a face to face appointment with a Doctor at the surgery please be advised that this will now be a changed to a telephone consultation.
PLEASE DO NOT ATTEND THE SURGERY FOR YOUR APPOINTMENT
In line with NHS England’s advice we are NOT issuing repeat medications for longer durations. This
is to avoid any supply chain issues.
Prescriptions should be sent electronically. You can sign up to our online services please see link at the bottom of this page.
Despite the current situation we will NOT be taking prescription requests over the telephone. This is to ensure patient safety.
Prescriptions can, as always, be ordered by email, in writing (please leave requests in the box outside the surgery entrance, by post or using SystmOnline.
We are trying to adhere to our 48 hour processing time but patients should be aware that the local pharmacies are struggling to keep up with demand.
Lloyds Pharmacy have asked us to pass on the following information:-
The Pharmacy are now only open to customers between 9.00 – 13.00 and 14.00 – 17.30 daily
This will allow staff to catch up with the backlog of prescriptions which have been requested.
Patients who are asked to wait at least 48 hours before presenting at the Pharmacy to allow the staff to process any prescriptions requested. They will not be processed immediately so please do not expect this.
The Pharmacy will be delivering to patients aged over 70.
From Friday 20 March onwards, those who have COVID-19 or are advised to self-isolate will be able to obtain an “isolation note” by visiting NHS 111 online and completing an online form, rather than visiting a doctor. For COVID-19 cases this replaces the usual need see a GP to provide a “fit note” after seven days of sickness absence. Isolation notes will also be accepted by Jobcentre Plus as evidence of a patients inability to attend.
We have been advised by Public Health England to take further measures to help prevent the spread of the Coronavirus. Therefore we have suspended all online pre-bookable appointments until further notice.
We are taking steps to minimise the risk of exposure to Coronavirus to protect both our patients and staff and are reviewing our ‘face to face’ work.
As a result of this, we have moved, temporarily, to a telephone consultation system for all appointments.
If the GP does need to physically see you, they will still ask you to present at the surgery. In such cases, risks for both the patient and our staff will have been assessed.
We will continue to book essential Nurse appointments but will phone all patients to check that patients are free of COVID – 19 symptoms.
In doing this, we reduce footfall through the surgery thereby minimising the risk of any transmission to staff and patients alike.
If you already have a pre booked GP appointment, you will be contacted personally if you are affected by these measures.
We would also welcome the use of our Web Based service, eConsult. eConsult allows patients to self-check their symptoms and, if appropriate your consultation will be sent to your GP within the practice who can act on this the same day. The system is fully NHS accredited.
WARREN SURGERY – DAWLISH WARREN
Please be advised that as from 20th March until further notice the Warren Surgery site is closed.
Guidance updated 20.3.20
The most common symptoms of coronavirus (COVID-19) are recent onset of:
For most people, coronavirus (COVID-19) will be a mild infection
Who this guidance is for
This advice is intended for people with symptoms of coronavirus (COVID-19), including those with a diagnosis of coronavirus (COVID-19) infection, who must remain at home until they are well.
Will I be tested if I think I have COVID-19
No- no testing of those self-isolating with mild symptoms. The following advice is designed to help people prevent the spread
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible.
Read our advice about staying at home
We are live on Facebook ! Please keep up to date with us
BARTON SURGERY IS STILL OPEN
We have received reports that Social Media Sites have said that the practice is closed due to the Coronavirus but this is not the case. The Barton Surgery Practice which is closed is in Torquay and people may have become confused because the Practice names are the same. We apologise to our patients for any inconvenience caused.
WARREN SURGERY – DAWLISH WARREN
Please be advised that as from 20th March until further notice the Warren Surgery site is closed. The
main site at Barton Terrace is open.
The Barton Surgery is the only GP practice in Dawlish and is situated in the upper part of the main car park in the town, adjacent to Dawlish Community Hospital.
The Warren Surgery is a small branch surgery situated in the centre of Dawlish Warren and is open for part of every day, Monday to Friday.