Prescribing of over the counter medicines is changing
IMPORTANT CLOSURE DATES
IMPORTANT CLOSURE DATES FOR TRAINING PURPOSES
Thursday 20th June 2019
If medical assistance is required please telephone 01803 396304 BEFORE 6pm and 111 AFTER 6PM
Primary Care Delivering Improved Access for Their Patients
Please read for more information regarding our Improved Access service for evening and weekend appointments.
MONDAY - THURSDAY IMPROVED ACCESS SERVICE
As of Monday 1st October we will be offering additional evening appointments for our patients. These are different to the appointments some surgeries in the South Devon and Torbay CCG area currently offer in the evenings. This is a requirement (known as Improved Access) where practices ensure that across the week Monday-Thursday that a practice in their area is open between 6pm-8pm. To access these appointments please continue to contact your registered practice.
The timetable for evening appointments is detailed below:
Mondays - Teignmouth Medical Group
Tuesdays - Channel View Medical Practice
Wednesdays - Dawlish Community hospital (for Barton Surgery)
Thursdays - Dawlish Community Hospital (for Barton Surgery)
WEEKEND IMPROVED ACCESS SERVICE
As of the weekend commencing Friday 5th October 2018, we will also be offering weekend appointments situated in a central hub location. The hub location for our patients is Cricketfield Surgery Newton Abbot TQ12 2AS. Cricketfield Surgery has been selected as the “weekend hub” as it is considered the most suitably based surgery geographically to serve 290,000 patients in the South Devon and Torbay area.
As of the weekend commencing Friday 5th October 2018 this weekend service will begin to take place. The appointments offered are by pre-booked appointments by contacting your local surgery and booking ahead. Patients will be able to be seen by a healthcare professional during these extended hours, we will be offering appointment’s with a GP, Practice Nurse and Health Care Assistant .
This service is very different to the current out of hour’s service where patients contact 111 in an urgent/acute situation that cannot wait until their practice is open again on the Monday. For any acute illness please still continue to contact 111, this new service is just for pre-booked routine work and is not for acute/urgent/walk in situations.
Please note that as this contract is being delivered at scale across the locality, you will not necessarily be seen by a Clinician known to you from your practice.
Please see our timetable below for the dates and times of our new service:-
Cricket Field Road, Newton Abbot, TQ12 2AS
Fridays - 6.00pm—8.00pm
Saturdays - 8.00am—6.00pm
Sundays - 8.00am—2.00pm
Please note as this contract is being delivered at scale across the locality, you will not necessarily be seen by a GP, Practice Nurse or HCA known to you from your practice
To ensure that the Clinician you see has full access to your medical records, when you book your appointment the Administrator will ask you to consent to sharing your medical records. Once consent is gained the GP Practice that is hosting the appointment will be able to access your medical records. Once this consent is gained it will remain on your records until you tell us otherwise. It is essential that consent is gained for you to be able to have the appointment. If you feel you do not wish to provide consent than it will not be suitable for you to book the appointment.
Thank for you your co-operation and support and we hope you make full use of this new service.
The surgery carpark is for staff only. However there is a public car park right next to the surgery. This car park does charge but it is free on Sundays.
What is eConsult
eConsult is an online portal for patients to self-check symptoms and receive on the spot medical advice 24/7.
There are potential benefits for using this service which could save you unnecessary face-to-face consultations.
This YouTube video link will explain what eConsult is all about