CHANGES TO OUR APPOINTMENT SYSTEM
HELP US TO HELP YOU.
As we continue to work to support the patients of Dawlish some changes are being implemented at the surgery from 25TH OCTOBER 2021.
If you need medical assistance please try to call the surgery AS EARLY AS YOU CAN, the surgery opening hours are 08.30am-6.00pm. Our team of trained Health Navigators will direct you to the most appropriate clinician to help resolve your issue, which might not always be a GP. You will be offered an appropriate appointment which may range from the same or next day to two weeks.
Calls between 5.00pm and 6.00pm, will be assessed and UNLESS MEDICALLY URGENT will be offered an appointment within the next few days as above.
WHAT ABOUT EMERGENCIES? Always dial 999 in a life-threatening emergency.
THINK 111 FIRST -If it is not a life-threatening emergency please do call 111 or go to www.111.nhs.uk first where you can get quick expert advice.
WHERE ELSE CAN I GET HELP?
Visit www.nhs.uk for advice on common symptoms and a list of local services or speak to your community pharmacist first for advice on minor illnesses. Find your nearest: nhs.uk/service-search/find-a-pharmacy/
The Coastal Network- comprising of Barton Surgery Dawlish, Channel View Medical Group and Teign Estuary Medical Group Teignmouth are currently offering Covid-19 Booster vaccinations to patients registered with them who are 18-64 and classed as At Risk and patients aged 65 and over (cohorts 1-6). We will contact those eligible patients (patients who have had their second vaccination at least 182 days prior) up to December 21 SO PLEASE WAIT FOR US TO CONTACT YOU IN THE FIRST INSTANCE.
PLEASE NOTE WE WILL NOT BE OFFERING THE BOOSTERS TO ANY OTHER PATIENT COHORTS THAT ARE NOT 18-64 AT RISK OR 65 AND OVER.
If you do not fall into the cohorts 1-6 please contact the National Booking Service where you will be able to book once you are eligible via NHS website or telephone 119 to arrange an appointment.
The Warren Surgery
Primary care is the NHS’ front door, and the level of demand for GP services across the country shows no sign of abating. GP practices have seen a huge increase in demand since before the pandemic.
Here at Barton Surgery we are working hard to meet the operational pressures while continue to deal with isolation rules for NHS staff.
To support our ongoing challenges The Warren Surgery will be providing bespoke services. Our Pharmacy team and Social Prescribing team will be based there for part of the week from 4th October 2021.
Our pharmacy team work hard completing medication reviews and our social prescribing team work with patients to support them about making lifestyle changes for their health.
All other appointments will continue to be provided from the main site at Barton Surgery.
Primary care is the NHS’ front door, and the level of demand for GP services shows no sign of abating. Over the last year, there have been millions of face to face appointments in general practice in Devon, and our GP practices have seen a 14 per cent increase in demand since before the pandemic.
This sheer volume of calls has resulted in GPs and nurses working through long lists of requests to call people back. More and more people are contacting their GP surgery for support.
While GPs have continued to provide face to face appointments throughout the pandemic for anyone who needs to be seen in person and it’s clinically appropriate, the increase in requests has added significant pressure to primary care.
Like many frontline services, GP practices are still suffering the affects of the isolation rules for people who are household contacts of a positive case. Nearly all of Devon Clinical Commissioning Group GP practices have been impacted over the last year and are facing severe operational pressures.
The pandemic has not ended, we are deeply saddened to have experienced hurtful verbal abuse from a small number of patients whilst we try so hard to manage unprecedented demand during what is continues as the biggest challenge ever faced by the NHS.
We are striving to support all the people of Dawlish and truly value your ongoing understanding and patience as we enter the next phase of this pandemic.
Due to COVID-19 our flu clinic format will be the same as last year. We will be contacting eligible patients by either, text, email (new this year with a link attached to book an appointment directly), letter or phone inviting you to make an appointment. This will occur over a period of time so please wait for us to contact you in the first instance.
Various clinic dates from mid September to November will be made available at Barton Surgery, Barton Terrace.
In line with Government recommendations we will only be vaccinating patients that are aged 65 and over on the 31st March 2022 or are under 65 and are in a clinically at risk group:
Full details on who is eligible for the flu jab can be found on the NHS website www.nhs.uk and common questions about the flu jab can be found at www.nhs.uk/conditions/vaccinations/flu-vaccine-questions-answers
For those that are aged 50 – 64 and do not fall in to one of the categories listed above, we will again be offering a vaccination. We expect the supplies of vaccinations for this group to be with us in October/early November, and will contact patients via text, email, (with a link attached to book an appointment directly), phone or letter to invite them for the flu vaccination.
When arriving for your flu vaccination we ask our patients to adhere to the following guidance:
The mobile Breast Screening van will be in Dawlish in September 2021. Make sure you book an appointment when you receive your invitation letter. Breast Screening saves lives.
Covid restrictions will end in many settings in England from Monday 19th July 2021. However, Public Health England’s infection prevention control guidelines are set to remain in place for all healthcare settings.
Therefore if you are required to visit the surgery please ensure you continue to wear a face covering, maintain social distancing and use the hand gel provided. Thank you
General Practice Data for Planning and Research Data Collection (GPDfPR) – Type 1
Please note that the practice has been legally required by the Secretary of State to allow the extraction by NHS Digital and the data is extracted centrally by NHS Digital. (more…)
We know it can be difficult to know what to do and how to get the best help and treatment when you or a loved one are feeling unwell or suffered and injury. But if it is not a life-threatening emergency please do call 111 or got www.111.nhs.uk first where you can get quick expert advice.
The Barton Surgery is the only GP practice in Dawlish and is situated in the upper part of the main car park in the town, adjacent to Dawlish Community Hospital.
The Warren Surgery is a small branch surgery situated in the centre of Dawlish Warren and is open for part of every day, Monday to Friday.