Repeat prescriptions

If you are taking regular medication your doctor may issue a repeat prescription slip. This should be brought or sent to the surgery. A stamped, self-addressed envelope must be supplied if you cannot collect your prescription and want the surgery to post it to you. We need two working days to process your prescription request, so please order in plenty of time so that you do not run out of medication.

We regret that we are unable to take telephone requests for prescriptions.

You can email a prescription request to us to enquiries.bartondawlish2@nhs.net or order your repeat prescriptions online.

Find out how to register for our online services.

The Surgery produces, on average, 2000 items on prescription per week. To produce this amount requires an awful lot of work: they have to be inputted onto the computer, printed, checked, authorised and signed by the doctor, checked again and distributed to the various points of collection. We ask for your help so that mistakes are kept to a minimum:

  • Request your repeat prescription in plenty of time before you run out
  • Allow us two working days before coming in to collect your prescription
  • Take care when requesting items on your repeat slip, only tick the items you want – it is not necessary to put a cross next to the items you don’t want
  • If the item to be requested is not on your repeat slip, please give as much detail of the item you need, ie name of medication, dosage, how many times per day
  • If you ask for your prescription to go to a chemist in the town, allow an extra day before collection and do not call into the surgery to try and intercept it as this causes more work trying to locate it

The biggest problem we have is when patients do not give us enough time to process their request, so please remember to give us plenty of notice when you need your prescription – do not leave it until the last minute.